/* Makre Tech panel teması: makre.tech sitesinin renkleri ve yazı tipleri.
   Sol menü sitedeki eğik lacivert katmanlar; içerik açık kâğıt zeminde beyaz kartlar. Tek vurgu: açık mavi. */
:root {
  --navy: #070b3a; --navy2: #0d1466; --navy3: #141c80; --cyan: #19d3f5; --cyan-ink: #06233a;
  --paper: #f5f7fc; --card: #ffffff; --ink: #0b1033; --ink2: #4a5175; --line: #dfe3f0; --soft: #c0c5ee;
  --wait: #b4235a; --wait-bg: #fbe9f0; --ok: #0a8a5a; --ok-bg: #e3f5ec; --warn: #8a5a00; --warn-bg: #fff3c4;
  --bot: #141c80; --bot-bg: #e8eafb; --bub-c: #ffffff; --bub-a: #e8eafb; --bub-p: #fff3c4; --num: #141c80; --bar: #141c80; --rail-kenar: transparent;
  --head: "Sora", system-ui, sans-serif; --body: "DM Sans", system-ui, sans-serif;
  color-scheme: light;
}
@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --paper: #060930; --card: #0d1250; --ink: #eef0fb; --ink2: #a9afd9; --line: #1f2770;
    --wait: #ff8fb8; --wait-bg: #3a1233; --ok: #5fd6a0; --ok-bg: #0f3330; --warn: #ffd66b; --warn-bg: #3a3110;
    --bot: #b9c0ff; --bot-bg: #1a2282; --bub-c: #121866; --bub-a: #1a2282; --bub-p: #3a3110; --num: #19d3f5; --bar: #7b86ff; --rail-kenar: #2a3390;
    color-scheme: dark;
  }
}
* { box-sizing: border-box; }
[hidden] { display: none !important; }
html, body { margin: 0; }
body { background: var(--paper); color: var(--ink); font: 15px/1.55 var(--body); }
h1, h2, h3 { font-family: var(--head); margin: 0; text-wrap: balance; }
p { margin: 0; }
a { color: var(--num); }
button, input, select, textarea { font: inherit; color: inherit; }
:focus-visible { outline: 2px solid var(--cyan); outline-offset: 2px; }

/* ---------- giriş ---------- */
.giris { min-height: 100vh; display: grid; place-items: center; padding: 24px 16px; background: var(--navy); position: relative; overflow: hidden; isolation: isolate; }
.giris::before, .giris::after { content: ""; position: absolute; inset: 0; z-index: -1; }
.giris::before { background: var(--navy2); clip-path: polygon(0 72%, 34% 100%, 100% 38%, 100% 100%, 0 100%); }
.giris::after { background: var(--navy3); opacity: .55; clip-path: polygon(58% 100%, 100% 62%, 100% 100%); }
.giris form { width: 100%; max-width: 380px; display: grid; gap: 14px; background: var(--card); border-radius: 20px; padding: 28px; }
.giris .logo-giris { height: 24px; justify-self: center; margin-bottom: 18px; }
.giris h1 { font-size: 22px; }

/* ---------- iskelet ---------- */
.uygulama { max-width: 1320px; margin: 0 auto; display: grid; grid-template-columns: 240px minmax(0, 1fr); gap: 22px; align-items: start; padding: 16px 16px 40px; }
.rail { position: sticky; top: 16px; background: var(--navy); color: #fff; border: 1px solid var(--rail-kenar); border-radius: 20px; padding: 22px 14px; display: grid; gap: 18px; overflow: hidden; isolation: isolate; }
.rail::before, .rail::after { content: ""; position: absolute; inset: 0; z-index: -1; pointer-events: none; }
.rail::before { background: var(--navy2); clip-path: polygon(0 80%, 100% 60%, 100% 100%, 0 100%); }
.rail::after { background: var(--navy3); opacity: .55; clip-path: polygon(0 94%, 100% 82%, 100% 100%, 0 100%); }
.rail .logo img { height: 20px; display: block; margin: 0 8px; }
.otel-sec { display: grid; gap: 5px; padding: 0 8px; }
.otel-sec label, .grp h3 { font: 700 11px var(--body); letter-spacing: .12em; text-transform: uppercase; color: var(--cyan); }
.otel-sec select { background: rgba(255,255,255,.08); color: #fff; border: 1px solid rgba(255,255,255,.18); border-radius: 10px; padding: 9px 10px; font-weight: 600; }
.otel-sec option { color: #0b1033; }
.navs { display: grid; gap: 16px; }
.grp { display: grid; gap: 2px; }
.grp h3 { padding: 0 10px; margin-bottom: 4px; }
.tab { display: flex; justify-content: space-between; align-items: center; gap: 8px; color: #c0c5ee; text-decoration: none; font-weight: 500; font-size: 14.5px; padding: 8px 10px; border-radius: 10px; }
.tab:hover { background: rgba(255,255,255,.07); color: #fff; }
.tab[aria-current="page"] { background: rgba(255,255,255,.12); color: #fff; font-weight: 700; }
.rozet { font: 700 11.5px var(--body); background: var(--cyan); color: var(--cyan-ink); border-radius: 99px; padding: 1px 8px; }
.rozet.k { background: #ff8fb8; color: #3a1233; }
.rail .alt { display: flex; justify-content: space-between; align-items: center; gap: 8px; padding: 6px 8px 0; border-top: 1px solid rgba(255,255,255,.12); font-size: 13px; color: #c0c5ee; }
.rail .alt button { background: none; border: 1px solid rgba(255,255,255,.3); color: #fff; border-radius: 99px; padding: 5px 12px; cursor: pointer; font-weight: 600; font-size: 13px; }
@media (max-width: 900px) {
  .uygulama { grid-template-columns: minmax(0, 1fr); }
  .rail { position: static; }
  .navs { display: flex; gap: 6px; overflow-x: auto; padding-bottom: 4px; }
  .grp { display: flex; gap: 4px; }
  .grp h3 { display: none; }
  .tab { white-space: nowrap; }
}

main { display: grid; gap: 20px; min-width: 0; }
.ust { display: flex; flex-wrap: wrap; gap: 12px 20px; align-items: end; justify-content: space-between; }
.eyebrow { font: 700 12px var(--body); letter-spacing: .12em; text-transform: uppercase; color: var(--ink2); margin-bottom: 6px; }
.ust h1 { font-size: clamp(24px, 3.2vw, 32px); font-weight: 800; letter-spacing: -.02em; line-height: 1.1; }
.araclar { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.seg { display: inline-flex; border: 1px solid var(--line); background: var(--card); border-radius: 99px; padding: 3px; }
.seg button { border: 0; background: none; color: var(--ink2); font-weight: 700; font-size: 13px; padding: 6px 13px; border-radius: 99px; cursor: pointer; }
.seg button[aria-pressed="true"] { background: var(--navy); color: #fff; }
.damga { font-size: 13px; color: var(--ink2); }
.icerik { display: grid; gap: 20px; min-width: 0; }

/* ---------- ortak parçalar ---------- */
.btn { border: 1.5px solid transparent; border-radius: 99px; font-weight: 700; font-size: 14px; padding: 9px 18px; cursor: pointer; display: inline-flex; align-items: center; justify-content: center; gap: 8px; white-space: nowrap; background: var(--cyan); color: var(--cyan-ink); }
.btn:disabled { opacity: .55; cursor: default; }
.btn.l { background: var(--card); border-color: var(--line); color: var(--ink); }
.btn.d { background: var(--navy); color: #fff; }
.btn.sm { padding: 6px 14px; font-size: 13px; }
.field { width: 100%; padding: 9px 12px; border: 1px solid var(--line); border-radius: 10px; background: var(--paper); color: var(--ink); }
textarea.field { min-height: 72px; resize: vertical; }
label.alan { display: grid; gap: 5px; font-size: 13px; font-weight: 700; color: var(--ink2); }
.hata { color: var(--wait); font-size: 14px; min-height: 1em; }
.ok { color: var(--ok); font-size: 13px; font-weight: 700; }
.soluk, .sub { color: var(--ink2); font-size: 13px; }
.who { font-weight: 700; }
.clip { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.satir { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.yay { justify-content: space-between; }

.kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px; }
@media (max-width: 1050px) { .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
.kpi { background: var(--card); border: 1px solid var(--line); border-radius: 16px; padding: 16px 18px; display: grid; gap: 4px; align-content: start; }
.kpi > span { font-size: 13px; color: var(--ink2); }
.kpi b { font: 800 30px/1.1 var(--head); letter-spacing: -.02em; font-variant-numeric: tabular-nums; }
.kpi em { font-style: normal; font-size: 12.5px; font-weight: 700; color: var(--ok); }
.kpi.hl { background: var(--navy); border-color: var(--navy); color: #fff; }
.kpi.hl > span { color: var(--soft); }
.kpi.hl em { color: var(--cyan); }

.card { background: var(--card); border: 1px solid var(--line); border-radius: 18px; padding: 20px; display: grid; gap: 14px; min-width: 0; align-content: start; }
.card h2 { font-size: 18px; letter-spacing: -.01em; }
.card h2 small { font: 500 13px var(--body); color: var(--ink2); margin-left: 8px; }
.g2 { display: grid; grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr); gap: 20px; }
.g2.esit { grid-template-columns: repeat(2, minmax(0, 1fr)); }
@media (max-width: 1050px) { .g2, .g2.esit { grid-template-columns: minmax(0, 1fr); } }
.bos { color: var(--ink2); text-align: center; padding: 18px; font-size: 14px; }

.pill { display: inline-block; font-weight: 700; font-size: 12px; padding: 3px 10px; border-radius: 99px; white-space: nowrap; }
.p-wait { background: var(--wait-bg); color: var(--wait); }
.p-ok { background: var(--ok-bg); color: var(--ok); }
.p-bot { background: var(--bot-bg); color: var(--bot); }
.p-warn { background: var(--warn-bg); color: var(--warn); }
.p-gri { background: var(--paper); color: var(--ink2); border: 1px solid var(--line); }
.tag { display: inline-block; font-weight: 700; font-size: 11px; padding: 2px 8px; border-radius: 6px; border: 1px solid var(--line); color: var(--ink2); margin: 0 4px 2px 0; }

.legend { display: flex; gap: 16px; flex-wrap: wrap; font-size: 13px; color: var(--ink2); }
.legend i { display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 6px; vertical-align: -1px; }
svg text { fill: var(--ink2); font: 12px var(--body); }

.todo { display: grid; gap: 8px; }
.todo a { display: flex; gap: 14px; align-items: center; border: 1px solid var(--line); background: var(--paper); border-radius: 12px; padding: 12px 14px; color: var(--ink); text-decoration: none; font-weight: 500; }
.todo a:hover { border-color: var(--soft); }
.todo b { font: 800 22px var(--head); min-width: 28px; color: var(--num); }
.todo a.w b { color: var(--wait); }

.bars { display: grid; gap: 10px; }
.bar { display: grid; grid-template-columns: 150px minmax(0, 1fr) 32px; gap: 10px; align-items: center; font-size: 14px; }
.bar > div { height: 10px; border-radius: 5px; background: var(--line); overflow: hidden; }
.bar > div span { display: block; height: 100%; background: var(--bar); border-radius: 5px; }
.bar b { font-variant-numeric: tabular-nums; text-align: right; }
@media (max-width: 520px) { .bar { grid-template-columns: 110px minmax(0, 1fr) 28px; } }

.tablo { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th { font-weight: 700; font-size: 11px; letter-spacing: .08em; text-transform: uppercase; color: var(--ink2); text-align: left; padding: 8px; border-bottom: 1px solid var(--line); white-space: nowrap; }
td { padding: 11px 8px; border-bottom: 1px solid var(--line); vertical-align: top; font-variant-numeric: tabular-nums; }
tr:last-child td { border-bottom: 0; }
td.n, th.n { text-align: right; }
tr.tikla { cursor: pointer; }
tr.tikla:hover td { background: var(--paper); }

.liste { display: grid; }
.row { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 12px; align-items: center; padding: 12px 0; border-top: 1px solid var(--line); }
.row:first-child { border-top: 0; }
.av { width: 32px; height: 32px; border-radius: 10px; display: grid; place-items: center; font: 800 11px var(--head); background: var(--navy); color: var(--cyan); flex: none; }

/* gelen kutusu */
.inbox { display: grid; grid-template-columns: 300px minmax(0, 1fr) 250px; padding: 0; gap: 0; overflow: hidden; min-height: 560px; }
@media (max-width: 1150px) { .inbox { grid-template-columns: 280px minmax(0, 1fr); } .musteri-kart { grid-column: 1 / -1; border-left: 0 !important; border-top: 1px solid var(--line); } }
@media (max-width: 720px) { .inbox { grid-template-columns: minmax(0, 1fr); } .yan { max-height: 340px; overflow-y: auto; } }
.yan { border-right: 1px solid var(--line); display: grid; align-content: start; }
.yan .ust-kutu { padding: 14px; display: grid; gap: 10px; border-bottom: 1px solid var(--line); position: sticky; top: 0; background: var(--card); z-index: 1; }
.chips { display: flex; gap: 6px; flex-wrap: wrap; }
.chip { border: 1px solid var(--line); background: var(--card); color: var(--ink2); font-weight: 700; font-size: 12.5px; padding: 5px 12px; border-radius: 99px; cursor: pointer; }
.chip[aria-pressed="true"] { background: var(--navy); border-color: var(--navy); color: #fff; }
.konu { display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 10px; padding: 12px 14px; border: 0; border-bottom: 1px solid var(--line); background: none; text-align: left; cursor: pointer; width: 100%; }
.konu[aria-current="true"] { background: var(--bot-bg); }
.konu .ic { display: grid; gap: 2px; min-width: 0; }
.sohbet { display: grid; align-content: start; gap: 10px; padding: 18px; min-width: 0; }
.sohbet-bas { display: flex; justify-content: space-between; gap: 8px; flex-wrap: wrap; align-items: center; padding-bottom: 12px; border-bottom: 1px solid var(--line); }
.akis { display: grid; gap: 10px; max-height: 520px; overflow-y: auto; padding-right: 4px; }
.msg { max-width: 78%; padding: 9px 13px; border-radius: 14px; font-size: 14px; border: 1px solid var(--line); white-space: pre-wrap; overflow-wrap: anywhere; }
.msg small { display: block; font-size: 11px; color: var(--ink2); margin-top: 4px; }
.m-musteri { background: var(--bub-c); justify-self: start; border-bottom-left-radius: 4px; }
.m-asistan { background: var(--bub-a); justify-self: end; border-bottom-right-radius: 4px; border-color: transparent; }
.m-personel { background: var(--bub-p); justify-self: end; border-bottom-right-radius: 4px; border-color: transparent; }
.olay { justify-self: center; font-size: 12px; font-weight: 700; color: var(--wait); background: var(--wait-bg); padding: 4px 12px; border-radius: 99px; text-align: center; }
.kaynak { justify-self: center; font-size: 12px; color: var(--ink2); border: 1px dashed var(--line); padding: 4px 12px; border-radius: 99px; }
.cevap-kutu { display: grid; gap: 6px; }
.cevap-kutu .satir .field { flex: 1; min-width: 0; }
.musteri-kart { border-left: 1px solid var(--line); padding: 18px; display: grid; gap: 14px; align-content: start; }
.kv > span { display: block; font-weight: 700; font-size: 11px; letter-spacing: .1em; text-transform: uppercase; color: var(--ink2); }

/* huni */
.huni { display: grid; gap: 10px; }
.adim { display: grid; grid-template-columns: 160px minmax(0, 1fr) 56px; gap: 12px; align-items: center; font-size: 14px; }
.adim .iz { height: 30px; background: var(--paper); border-radius: 8px; overflow: hidden; }
.adim .iz span { display: flex; align-items: center; height: 100%; min-width: 34px; background: var(--bar); color: #fff; border-radius: 8px; font-weight: 700; font-size: 12px; padding-left: 10px; }
.adim .iz span.son { background: var(--ok); }
.adim b { text-align: right; font-variant-numeric: tabular-nums; }
.dus { font-size: 12.5px; font-weight: 700; color: var(--wait); padding-left: 172px; }
@media (max-width: 560px) { .adim { grid-template-columns: 110px minmax(0, 1fr) 46px; } .dus { padding-left: 122px; } }

/* ısı haritası */
.isi { display: grid; grid-template-columns: 36px repeat(24, minmax(14px, 1fr)); gap: 3px; font-size: 11px; color: var(--ink2); min-width: 520px; }
.isi i { aspect-ratio: 1.2; border-radius: 4px; background: var(--bar); }
.isi .s { text-align: center; }

/* eğitim ve ayarlar */
.soru { display: grid; gap: 8px; padding: 14px 0; border-top: 1px solid var(--line); }
.soru:first-child { border-top: 0; }
.soru p { font-weight: 700; }
.soru .satir .field { flex: 1 1 240px; width: auto; min-width: 0; }
.bilgi { display: grid; grid-template-columns: 180px minmax(0, 1fr) auto; gap: 12px; align-items: start; padding: 12px 0; border-top: 1px solid var(--line); }
.bilgi:first-child { border-top: 0; }
.bilgi.pasif { opacity: .55; }
@media (max-width: 640px) { .bilgi { grid-template-columns: minmax(0, 1fr); } }
.anahtar-sw { display: flex; justify-content: space-between; align-items: center; gap: 12px; padding: 12px 0; border-top: 1px solid var(--line); }
.anahtar-sw:first-child { border-top: 0; }
.tgl { width: 44px; height: 26px; border-radius: 99px; background: var(--line); border: 0; position: relative; cursor: pointer; flex: none; }
.tgl::after { content: ""; position: absolute; top: 3px; left: 3px; width: 20px; height: 20px; border-radius: 50%; background: #fff; transition: left .15s; }
.tgl[aria-checked="true"] { background: var(--cyan); }
.tgl[aria-checked="true"]::after { left: 21px; }
.form2 { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; }
@media (max-width: 640px) { .form2 { grid-template-columns: minmax(0, 1fr); } }
code { font-size: 12.5px; background: var(--paper); border: 1px solid var(--line); border-radius: 6px; padding: 1px 6px; overflow-wrap: anywhere; }
@media (prefers-reduced-motion: reduce) { * { transition: none !important; } }